Shipping policy
Shipping Policy
Last updated: January 2026
At XOVIX, every item is made to order. This allows us to reduce waste and maintain quality while delivering premium streetwear.
Please review our shipping details carefully before placing an order.
Order Processing Time
All products are made to order.
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Processing time: 2–5 business days
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Production begins immediately after an order is placed
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Orders cannot be changed or canceled once processing starts
Shipping Time & Delivery Estimates
Shipping times vary based on location and carrier.
United States
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Estimated shipping: 3–7 business days
International Orders
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Estimated shipping: 7–21 business days
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Delivery times may vary by country and customs processing
Total estimated delivery time:
Processing (2–5 days) + Shipping (varies by location)
Shipping Costs
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Shipping fees are calculated at checkout
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Promotional offers (such as free shipping) may apply and will be displayed at checkout
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Customs duties or import taxes (if applicable) are the customer’s responsibility
Shipping Address Accuracy
Please ensure your shipping address is entered correctly.
XOVIX is not responsible for:
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Orders shipped to incorrect addresses provided by the customer
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Packages marked as delivered by the carrier but not received
If an order is returned due to an incorrect address, the customer is responsible for reshipping fees.
Lost, Delayed, or Damaged Packages
If your order is:
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Lost in transit
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Arrives damaged
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Delivered incorrectly
Please contact us within 7 days of delivery with:
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Your order number
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Clear photos (if damaged)
We will work with the carrier and Printify to resolve the issue.
International Shipping Notes
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International shipments may be subject to customs inspections
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Delivery delays caused by customs are beyond our control
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Customers are responsible for any applicable customs fees or taxes
Contact Us
For shipping-related questions, contact:
Email: support@xovix.us
Subject line: Shipping Inquiry – Order #XXXX